Retail

Chatfully for retail

Consumers are picking up the phone less these days and choosing to text and use instant messengers to chat with businesses.

With only a relatively small of businesses capitalizing on this throughout their instant messaging channels, this presents a large opportunity for innovative businesses to close more customers and retain them longer than their competitors.

Doing this in your market vertical is attainable with a variety of key ways to immediately yield results from unified business messaging.

Top 4 use cases for retail businesses

Notify customers of product launches
Message them about annual blowouts
Ask customers for live feedback to earn coupons to use in-store
Share pictures of products when customers ask about your options

Results that become your competitive advantage

Amplify your pipeline with up to 98% open rates

Communicating with your customers on the channels they prefer is the fastest way to engaging them. Doing that at scale is where Chatfully can help by instantly generating 2-way conversations across platforms for the sales team.

Engage more prospects with up to 80% response rates

In sales, time is money. Converting the pipeline that marketing generated for you is key to getting that customer before your competitor. Doing that faster can be done with higher volume chats across channels to help prospects at their pique intent.

Create "wow" moments handling up to 40 chats simultaneously

Helping customers across channels from a single interface is the fastest way to get their questions  resolved. Working in-sync with your marketing and sales teams to do this becomes effortless, even when your team scales to customers around the world.

Chat. Without limits

Centralize communication in team inboxes, chat at scale, and follow-up with opportunities faster.

Try it free

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