Chatfully: Operations

Operations

Handle surge communication, complex chats, and assign role-based access.

99.9%

yearly uptime across solutions

response capacity per member

levels of permissions to control data

Effortlessly deploy a configurable platform.

Predictable pricing eliminates upfront costs and server costs for lower total cost of ownership
Omnichannel messaging that is self-deployed in minutes rather than days or weeks
Enterprise-ready architecture scalable to millions of chats with no IT maintenance required

Pay for productivity to profoundly lower costs.

Costly calls ($1/min) are deflected to cost-efficient messaging (fraction of a penny per chat)
Flexible pricing based on each agent’s usage eliminates overpaying
Up to 50% reduction in customer care’s labor cost by eliminating repetitive responses

Retain agents longer by raising satisfaction.

5-minute learning curve to start fully leveraging Chatfully makes their work easier
Custom auto-responses reduce repetitive tasks so agents focus on higher-value projects
Daily performance metrics to track their progress and optimize their process

Everything you need to update contacts, segment hot leads, and convert fast.

Provide answers across channels faster to customers' pressing questions.

Help customers achieve goals at every touchpoint with the context you need.

830 Stewart Dr, Sunnyvale, CA 94085

Chatfully is a registered trademark of Chatfully LLC